Contact us
At Saga we pride ourselves on looking after our customers and we are here to help you with any enquiry you may have.
Need to get in touch? Below, you'll find our contact details. You can also use Manage my booking to pay your balance, book our car service and more.
Calls are free from BT landlines, but calls from mobile phones, other networks or from overseas may incur charges from your operator. Please note that calls will be recorded for training purposes.
Answers to common questions can be found in our FAQs.
Christmas opening hours
Monday 23 December: 9am – 6pm
Tuesday 24 December: 9am – 1pm
Christmas Day: Closed
Boxing Day: Closed
Friday 27 December: 9am – 8pm
Saturday 28 December: 9am – 6pm
Sunday 29 December: 10am – 4pm
Monday 30 December: 9am – 8pm
New Year's Eve: 10am – 4pm
New Years Day: 10am – 4pm
Should you need any assistance whilst on holiday our Duty Officers are on hand 24/7 to assist with any queries.
Please contact the duty officer on 01293 363214 or email [email protected]
If you have feedback following a holiday you have returned from, please contact our Customer Relations Department.
Discover a holiday created with you in mind. We take care of all the finer details, so you can sit back and relax, safe in the knowledge that you’re getting the high quality and personalised service you’d expect from Saga, every time.
70 years’ experience
Experienced travellers have been enjoying great value Saga holidays for over 70 years.
Peace of mind
You’re in safe hands with Saga. We’re an ABTA member and your holiday is ATOL protected.
Great value
We’re constantly monitoring prices and negotiating the best deals with our travel partners.