Our reassurance promise
Saga’s Reassurance Promise has been created to make sure you feel safe and secure when you choose a holiday with us.
From ensuring we have a safe and clean environment throughout, to adhering to social distancing measures, we will continually monitor any situation to make sure you have a hassle-free holiday.
Our included travel insurance on all overseas holidays includes up to £5m emergency medical and repatriation cover for a variety of medical conditions, including coronavirus*.
Our flexible cancellation cover is there should you need to cancel due to a variety of medical conditions, including coronavirus, prior to departure*.
Flexi-Deposit allows you to secure your perfect tour knowing that if your plans change you can amend your holiday for free at any time, right up until the day your final payment is due, with no additional fees or charges^.
For flight inclusive holidays, your money will be 100% protected in a separate Trust account until after you’ve travelled.
If we have to cancel your holiday, you can switch to another date or tour (changes in price will be confirmed at this time) or opt for a full cash refund within 14 days. No questions or credit notes, guaranteed.
All suppliers, including hotels, coach companies and excursion providers, have agreed to enhanced hygiene standards, as well as local requirements for cleanliness and any social distancing measures.
The steps we're taking to safeguard your holiday
Our highly trained Health and Safety team and external Health and Safety partner are taking every precaution to ensure your chosen holiday can operate as smoothly as possible.
With a multitude of awards to our name, we are the over-50s holiday specialists and are unwavering in our efforts to still provide fantastic travel experiences. Alongside our excellent customer care, we are determined to use our 70 years’ experience to curate and offer the very best holidays, whilst keeping all our guests safe, well and happy, amending our procedures as needed.
*Underwritten by Astrenska Insurance Limited. Subject to medical screening, and a price reduction if insurance is not required. Pre departure cancellation cover is provided by Saga, and only available when taking the included optional insurance. Please see booking conditions for details. ^Valid on new touring bookings only. Fee may apply for non-refundable flights or higher deposit tours.
With the widest choice of holidays and travel experiences than ever before, you can now personalise your trip so you are in complete control. All this is backed up by the high-standards and service you’d expect from Saga.
70 years’ experience
Experienced travellers have been enjoying great value Saga holidays for over 70 years.
Peace of mind
You’re in safe hands with Saga. We’re an ABTA member and your holiday is ATOL protected.